The Mumbai terrorist attacks in November 2008, the theatre siege in Moscow in October 2002, the Swiss Hotel siege in Istanbul in April 2001, were all classic terrorist actions which mesmerized the world due to the media coverage through 24 hours news channels. In addition, the response to all of these incidents, and similar events, are in the hands of the law enforcement authorities and at the direction of the government of the nation where that incident occurs. ASI Global’s consultants’ experience is that a number of companies that had employees involved in these events became paralyzed as the companies felt there was little they could do. Nothing could be more wrong.
While it is understood and accepted that an individual company is not in a position to influence a government’s response to multiple hostage siege situation, a company’s crisis management team can do a great deal to lessen the impact on the families and colleagues of their staff caught up in such a terrible event. Indeed, with the right counsel, a company which has communications with their staff can pass on to those employees life-saving advice. In addition, ASI Global’s international network can assist clients in getting confirmed facts to those concerned for their loved ones and ensure they are not misled or panicked by confusing media speculation.
ASI Global’s team of consultants remain ready to respond to clients confronted with these types of situations and can provide immediate and invaluable telephonic advice as soon as they are contacted. Those companies that have used response consultants to provide information, advice, and logistical support on the ground will increase their standing among their employees when those staff held hostage are re-united with loved ones.
If you wish to discuss ASI Global’s capabilities and how ASI Global can support your organization, or your company is already involved in such a situation and you require immediate advice please contact responders@asiglobalresponse.com